777m's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how we collect, use, and protect your data.
Introduction & Applicability
777m ("we", "our") operates a safe and reliable online betting and casino platform for users in Bangladesh. This privacy policy ("Policy") explains what information we collect about you, why we collect it, and how we keep it secure when you use 777m's website or services.
This Policy applies to all of 777m's services and platforms. By using our services, you agree to the terms of this Policy. If you have any questions about this Policy, please contact our support team.
777m uses SSL encryption and modern cybersecurity practices to keep all your information secure.
What Information We Collect
To provide you with our services, secure your account, and ensure an improved experience, 777m may collect the following types of information:
2.1 — Registration & Identity Information
- Full name and date of birth (for age verification — for users aged 21+)
- Email address and mobile number
- User-chosen username and password (stored in encrypted form)
- National ID card or passport number (for required verification processes)
2.2 — Financial Information
- Payment method details — bKash, Nagad, Rocket, or Upay account numbers
- Deposit and withdrawal history
- Transaction amounts and dates
2.3 — Usage & Activity Information
- Gaming history, betting details, and account activity
- Login times, IP address, and browser information
- Device type, operating system, and technology used
- Cookie and tracking data (details in Section 7)
2.4 — Communication Information
- Records of your conversations with the support team
- Details of complaints, feedback, or requests
Purpose of Using Information
777m uses your information only for the following legitimate purposes:
- Account management: To create, manage, and keep your account secure.
- Service delivery: To handle all activities related to betting, gaming, and payments.
- Age & identity verification: To ensure the platform is used only by individuals aged 21 or older.
- Fraud prevention: To detect suspicious activity and ensure account and financial security.
- Customer support: To resolve your issues, questions, and requests.
- Legal obligations: To comply with applicable laws and regulations.
- Responsible gaming: To monitor playing patterns, identify risky behaviour, and provide assistance.
- Platform improvement: To further enhance the user experience.
Sharing Information with Third Parties
777m never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:
4.1 — Service Partners
For payment processing (such as bKash, Nagad, Rocket, Upay), the necessary transaction information is sent to the relevant provider. These partners adhere to strict data protection standards.
4.2 — Legal Requirements
If information must be provided to fulfil a legal obligation or under a court order, only the applicable information will be provided to the relevant authority.
4.3 — Security & Fraud Prevention
Specific information may be shared with security partners to prevent fraud, money laundering, or other illegal activities.
Under no circumstances will your personal information be sold or rented to third parties for marketing or advertising purposes.
Data Protection Measures
777m gives the highest priority to protecting your information. We have put in place the following technical and organisational measures:
- SSL/TLS encryption: All data transmission on our platform is secured through industry-standard SSL encryption.
- Password hashing: Your password is never stored directly — it is transformed using an advanced hashing algorithm.
- Access controls: Only authorised staff can view your information for specific, justified reasons.
- Regular security audits: Regular security audits are conducted to identify and address system vulnerabilities.
- Data backups: Secure backups of your information are stored on protected servers.
- Two-factor verification: A verification system is in place to provide additional security for your account.
While we maintain the highest security measures, no method on the internet is 100% secure. Therefore, keep your account password confidential and do not share it with others.
Your Rights & Controls
As a user of 777m, you have the following rights over your own information:
6.1 — Right to Access Information
You can contact us at any time to find out what information we hold about you.
6.2 — Right to Correct Information
If there is any error in your stored information, you can request a correction through the support team.
6.3 — Request to Delete Information
After closing your account, you may request the deletion of information beyond what is required by legal obligations. However, transaction records and legal records will be retained for the applicable period.
6.4 — Opt Out of Marketing Communications
If we send any promotional messages, you can request to stop receiving such communications at any time.
6.5 — File a Complaint
If you have any concerns about the management of your information, you have the right to file a complaint with our support team.
To exercise these rights, contact us directly (contact details are in Section 9).
Cookies & Tracking Technologies
777m uses cookies and similar technologies to improve the user experience. Cookies are small data files stored in your browser.
7.1 — Types of Cookies
- Essential cookies: Required for the core functionality of the platform, such as maintaining login sessions.
- Functional cookies: Used to remember your preferences and settings.
- Analytics cookies: Help monitor platform usage to improve the service.
- Security cookies: Prevent fraud and unauthorised access.
7.2 — Cookie Controls
You can disable cookies through your browser settings. However, please note that disabling essential cookies may cause some platform features to not work properly.
Data Retention Period
777m retains your information only for as long as necessary. The following policy is followed:
- Active accounts: All necessary information is retained while the account remains active.
- Closed accounts: After an account is closed, required information is kept for a specified period in accordance with legal obligations.
- Transaction records: Records of financial transactions may be retained for an extended period to meet legal requirements.
- Communication records: Support conversations are kept for a limited time for review and quality control purposes.
When information is no longer needed and legal obligations have ended, it is securely deleted or anonymised.
Policy Changes & Contact
9.1 — Policy Changes
777m may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or through a notification on the platform. Continued use of the service after changes are made will be considered acceptance of the updated policy.
9.2 — Child Protection
777m does not intentionally collect any information from individuals under the age of 21. If we become aware that a minor has created an account, that account and the associated information will be deleted immediately.
9.3 — Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please contact us:
[email protected]
24 hours, 7 days — in Bengali and English
Consent & Privacy Commitment
777m firmly believes that your privacy is a fundamental right. By using our platform, you consent to the collection and processing of information as described in this Policy.
We commit that your personal information will never be used against you, will not be sold to third parties without your permission, and will always be stored with the highest level of security. Your trust and confidence in 777m is our greatest asset.
We are always ready to address any concerns you may have. Stay with us — safely and with trust.
This privacy policy was last updated and is currently in effect.